Citizens Advice BaNES

About Citizens Advice BaNES

Citizens Advice Bureau Bath & North East Somerset is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt.

Pathways Covered

Finance, benefit and debt

Overview

Citizens Advice Bureau Bath & North East Somerset is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt.

What we do

Our specially trained staff and volunteers provide high quality advice in a number of ways:


Online - www.adviceguide.org.uk

Information and self help guides are provided for you to use to support yourself.


Telephone - You can call us for advice over the phone. If we are unable to help you on the phone, or feel you would benefit from a 1:1 session, we will invite you to attend an appointment.


Face 2 Face - When you come to one of our drop-in sessions at the One Stop Shop in Manvers Street you will have a short initial interview to help decide how you can be best advised. This may then be followed up by a longer appointment.

Where we do it

Bath

Mon - 9.30 - 14.00           

Drop-in assessment interviews (Manvers Street)

Pre-booked appointments (George Street) 
 

Wed - 9.30 - 14.00           

Drop-in assessment interviews (Manvers Street)

Pre-booked appointments (George Street) 


Thu - Pre-booked appointments only (George Street)


Fri - 9.30 - 14.00

Drop-in assessment interviews (Manvers Street)

Pre-booked appointments (George Street) 


Keynsham

Mon - 10.00 - 14.00

Drop-in assessment interviews and pre-booked appointments


Thu - 10.00 - 14.00

Drop-in assessment interviews and pre-booked appointments.


Midsomer Norton

Mon  -  Pre-booked appointments only


Tue - 9.30 - 14.00 and 14.00 - 16.30

Drop-In and pre-booked appointments

Self-service information and pre-booked appointments


Wed - 9.30 - 14.00 and 14.00 - 16.30

Drop-In and pre-booked appointments

Self-service information and pre-booked appointments


Thu - Pre-booked appointments only


Fri - 9.30 - 14.00 and 14.00 - 16.30

Drop-in and pre-booked appointments

Self-service information and pre-booked appointments


We also visit a number of locations across Bath & North East Somerset for outreach:

  • Children's Centres (including Bath, Keynsham, Chew, Midsomer Norton, Paulton, Peasedown)
  • Southdown Infants School (every Thursday morning during term time)
  • Advice Van   (Timsbury) – Conygre Hall – 10am – 1pm – 1st and 3rd Wednesday
  • Batheaston GP Surgery (Monday afternoons, every fortnight)
  • Fairfield Park GP Surgery (Wednesday mornings, every fortnight)
  • Combe Down GP Surgery (Wednesday afternoons, every fortnight)

How to access

Drop in to any of the sessions available or call - 0844 848 7919 to book a 1:1 appointment or seek advice.

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