Citizens Advice BaNES
About Citizens Advice BaNES
Citizens Advice Bath & North East Somerset is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt.
Bath - 0344 848 7919 Mon - Fri 9:30am - 2:30pm
Bath - 0344 848 7919 Mon - Fri 9:30am - 2:30pm
Keynsham - 0344 848 7919 Mon - Fri 9:30am - 2:30pm
Midsomer Norton - 0344 848 7919 Mon - Fri 9:30am - 2:30pm
Pathways Covered
Overview

Citizens Advice Bureau Bath & North East Somerset is an independent charity that provides free, impartial advice and information on a range of issues. We can help with most everyday problems from employment to housing and debt.
What we do
Our specially trained staff and volunteers provide high quality advice in a number of ways:
Online - www.adviceguide.org.uk
Information and self help guides are provided for you to use to support yourself.
Telephone - You can call us for advice over the phone. If we are unable to help you on the phone, or feel you would benefit from a 1:1 session, we will invite you to attend an appointment.
Face 2 Face - When you come to one of our drop-in sessions at the One Stop Shop in Manvers Street you will have a short initial interview to help decide how you can be best advised. This may then be followed up by a longer appointment.
Where we do it
Bath
Mon - 9.30 - 14.00
Drop-in assessment interviews (Manvers Street)
Pre-booked appointments (George Street)
Wed - 9.30 - 14.00
Drop-in assessment interviews (Manvers Street)
Pre-booked appointments (George Street)
Thu - Pre-booked appointments only (George Street)
Fri - 9.30 - 14.00
Drop-in assessment interviews (Manvers Street)
Pre-booked appointments (George Street)
Keynsham
Mon - 10.00 - 14.00
Drop-in assessment interviews and pre-booked appointments
Thu - 10.00 - 14.00
Drop-in assessment interviews and pre-booked appointments.
Midsomer Norton
Mon - Pre-booked appointments only
Tue - 9.30 - 14.00 and 14.00 - 16.30
Drop-In and pre-booked appointments
Self-service information and pre-booked appointments
Wed - 9.30 - 14.00 and 14.00 - 16.30
Drop-In and pre-booked appointments
Self-service information and pre-booked appointments
Thu - Pre-booked appointments only
Fri - 9.30 - 14.00 and 14.00 - 16.30
Drop-in and pre-booked appointments
Self-service information and pre-booked appointments
We also visit a number of locations across Bath & North East Somerset for outreach:
- Children's Centres (including Bath, Keynsham, Chew, Midsomer Norton, Paulton, Peasedown)
- Southdown Infants School (every Thursday morning during term time)
- Advice Van (Timsbury) – Conygre Hall – 10am – 1pm – 1st and 3rd Wednesday
- Batheaston GP Surgery (Monday afternoons, every fortnight)
- Fairfield Park GP Surgery (Wednesday mornings, every fortnight)
- Combe Down GP Surgery (Wednesday afternoons, every fortnight)
How to access
Drop in to any of the sessions available or call - 0844 848 7919 to book a 1:1 appointment or seek advice.