Citizens Advice South Glos

About Citizens Advice South Glos

South Gloucestershire CA is the only generalist independent advice agency in the district. Our team of carefully selected and trained workers and volunteers are here to ensure that everyone in South Gloucestershire gets the free, independent, confidential and impartial advice they need to manage their lives.

Pathways Covered

Finance, benefit and debt


South Gloucestershire CAB is the only generalist independent advice agency in the district set up to offer information, advice and advocacy services to people in the whole of South Gloucestershire. Those services make a real difference to the lives of people in our area.

What we do

We provide independant, impartial and confidential advice to residence of South Gloucestershire. All employees and volunteers are specialist in providing high quality advice which we can offer in a variety of ways:

Face 2 Face

We offer face to face advice where no appointment is needed. Drop-in sessions operate on a first come first serve basis. Everyone who comes to a drop-in session will have a short assessment interview, where we can help find you information to solve your problems. If necessary, we’ll make you a further appointment to look at it all in more detail.

Telephone Advice

Just give us a ring and we'll point you in the right direction for the information you need to take the next steps in solving your problems.

Where we can, we'll try to give you the right resources to manage the situation yourself, but if that isnt right for you we can arrange to see you by appointment in your local bureau.

Advice Online - Information is available on a variety of subjects and comes in the form of factsheets, frequently asked questions or detailed pages arranged by subject matter.

Adviceguide includes frequently asked questions in Welsh, Czech, Latvian, Polish, Bengali, Gujarati, Punjabi, Urdu and Chinese.

The subject areas covered include the following, although this is not an exhaustive list

  • Money Management and a budgeting tool
  • Benefits
  • Family and relationship
  • Employment
  • Consumer Affairs
  • The Legal System
  • Immigration

Where we do it

Yate Drop In - Kennedy Way, Yate, BS37 4DQ

Opening Hours
• Monday      10:00 - 1:00
• Tuesday    10:00 - 3:00
• Friday         10.00 - 1:00

Staple Hill Drop In -  96 High Street, Staple Hill, BS16 5HL

Opening Hours
• Thursday   10:00 - 2:00
• Friday         10:00 - 1:00

Thornbury - 35 High Street , Thornbury, BS35 2AR

Opening Hours
• Tuesday     10:00 - 1:00
• Thursday    10:00 - 1:00

Bradley Stoke - Jubilee Centre, Bradley Stoke, BS32 8HL

Opening Hours
• Wednesday    10:00 - 12 noon

Cadbury Heath - Juice Community Project, 56-60 Newton Road, Cadbury Heath, BS30 8EL

Opening Hours
• Monday   09:30 - 12:30

How to access

You can use any of the service we offer to gain the advice you need:

  • Drop in to one of our centres
  • Call our advice line number
  • Use our website

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