St Pauls Advice

Overview

St Pauls Advice Centre provides a free, impartial and confidential specialist welfare benefits and debt advice service from various locations across Ashley and East Bristol.

We also provide advice on:
* consumer
* employment
* housing
* immigration issues

Our reception service can provide guidance and assistance to access resources and signpost to other agencies if appropriate

What we do

Welfare Benefits Advice

If you are having problems with your benefits, we can provide:

• Benefit entitlement checks to maximise your income and explain how to claim benefits.
• Help to understand how benefit rules affect you and explain your options.
• Negotiation with benefit departments on your behalf.
• Specialist advice on a full range of benefits including Employment Support Allowance, Personal Independence Payment, Disability Living Allowance, Job Seekers Allowance, Housing Benefit and more…
• Specialist advice on a full range of issues including, payment problems, sanctions, medical assessments, the ‘Bedroom Tax’ and more…
• Help to appeal against a negative benefit decision. We are able to deal with lower and upper tribunal appeals.

Debt Advice

If you are having problems dealing with debt, we can provide:

• Options for dealing with your debt.
• Help to budget, manage your money and complete a financial statement
• Specialist advice on how to deal with bailiffs, court action or eviction
• Help to organise your debts and explain which debts are most important
• Negotiation with people you owe money to, on your behalf
• Benefit entitlement checks to maximise your income
• Assistance to complete Debt Relief Order (DRO) Applications

We can also provide advice on immigration, housing, employment and consumer issues

Our reception service can provide guidance and assistance to access resources and signpost to other agencies if appropriate.

All our advice is free, independent and confidential.

Where we do it

St Pauls Advice Centre

146 Grosvenor Road, St Pauls, BS2 8YA

Monday - 10am - 12pm & 2pm – 4pm

Pre booked general, immigration and Somali Language appointments and reception service only

Tuesday - 10am – 12pm          

Drop-in for Advice – general & immigration issues and reception service

2pm – 4pm   

Pre booked appointments and reception service

Wednesday - 2pm – 4pm   

Pre booked appointments and reception service

Thursday - 10am – 12pm

Drop-in for Advice – Specialist Welfare Benefits & Specialist Debt advice

2pm – 4pm   

Pre booked appointments and reception service

Friday - 10am – 12pm

Pre booked appointments and reception service

The Silai Centre

176 Easton Road, Easton, BS5 0ES

Tuesdays - 9.30am – 12pm       

Drop-in Advice

Specialist Welfare Benefits and Debt Advice

Fishponds Bristol City Council Customer Service Point

Robinson House, Hockeys Road, Fishponds, BS16 3HL

Mondays - 9.30am – 12pm       

Drop-in Advice

Specialist Debt Advice

Beacon Centre, City Academy

Russell Town Avenue, Whitehall, BS5 9JH

Tuesdays - 2.30pm – 4.30pm    

Drop-in Advice

General Advice in Somali Language

Wellspring Healthy Living Centre

Beam Street, Barton Hill, Bristol BS5 9QY

Tuesday - 1.30pm – 3.30pm    

Roma community Drop-in Advice service

Wednesday - 2pm – 4pm   

Drop-in Advice

General & Debt Advice in Somali Language

Thursday - 10am – 12pm

Appointments

Welfare Benefits Specialist Advice Tel: 0117 304 1400 to book

Montpelier Health Centre

Bath buildings, Montpelier, Bristol BS6 5PT

Tuesday - 9.30am – 12pm       

Drop-in Advice

General Advice

How to access

Call us on 0117 955 2981 to book an appointment, confirm drop-in availability, or for any further information – the phone lines are always busy so please make sure you leave a message so we can get back to you.

Come to one of our Drop-in advice sessions either at the advice centre or one of our many outreach sessions – just make sure you arrive early as limited places are allocated on a first-come-first-served basis. See ‘Where we do it’ for details.

A limited number of home visits are available for those unable to come to us. Please call 0117 955 2981 for further details

Alternatively, you can contact us by email: enquiry@stpaulsadvice.org.uk

You can find out more about our advice service and others across Bristol at: http://advicewest.org.uk/