St Pauls Advice
About St Pauls Advice
St Pauls Advice Centre provides free, confidential and independent legal advice and advocacy for people living in Ashley and East Bristol.
Our vision is to be the advice centre that best understands and serves the needs of local people. What drives us is to improve lives and communities, and provide high quality, independent advice services that are trusted, in an environment where people feel welcome.
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St Pauls - 0117 955 2981
Pathways Covered
Overview
St Pauls Advice Centre provides a free, impartial and confidential specialist welfare benefits and debt advice service from various locations across Ashley and East Bristol.
We also provide advice on:
* consumer
* employment
* housing
* immigration issues
Our reception service can provide guidance and assistance to access resources and signpost to other agencies if appropriate
What we do
Welfare Benefits Advice
If you are having problems with your benefits, we can provide:
- Benefit entitlement checks to maximise your income and explain how to claim benefits.
- Help to understand how benefit rules affect you and explain your options.
- Negotiation with benefit departments on your behalf.
- Specialist advice on a full range of benefits including Employment Support Allowance, Personal Independence Payment, Disability Living Allowance, Job Seekers Allowance, Housing Benefit and more…
- Specialist advice on a full range of issues including, payment problems, sanctions, medical assessments, the ‘Bedroom Tax’ and more…
- Help to appeal against a negative benefit decision. We are able to deal with lower and upper tribunal appeals.
Debt Advice
If you are having problems dealing with debt, we can provide:
- Options for dealing with your debt.
- Help to budget, manage your money and complete a financial statement
- Specialist advice on how to deal with bailiffs, court action or eviction
- Help to organise your debts and explain which debts are most important
- Negotiation with people you owe money to, on your behalf
- Benefit entitlement checks to maximise your income
- Assistance to complete Debt Relief Order (DRO) Applications
We can also provide advice on immigration, housing, employment and consumer issues
Our reception service can provide guidance and assistance to access resources and signpost to other agencies if appropriate.
All our advice is free, independent and confidential.
Where we do it
St Pauls Advice Centre
146 Grosvenor Road, St Pauls, BS2 8YA
Monday - 10am - 12pm & 2pm – 4pm
Pre booked general, immigration and Somali Language appointments and reception service only
Tuesday - 10am – 12pm
Drop-in for Advice – general & immigration issues and reception service
2pm – 4pm
Pre booked appointments and reception service
Wednesday - 2pm – 4pm
Pre booked appointments and reception service
Thursday - 10am – 12pm
Drop-in for Advice – Specialist Welfare Benefits & Specialist Debt advice
2pm – 4pm
Pre booked appointments and reception service
Friday - 10am – 12pm
Pre booked appointments and reception service
The Silai Centre
176 Easton Road, Easton, BS5 0ES
Tuesdays - 9.30am – 12pm
Drop-in Advice
Specialist Welfare Benefits and Debt Advice
Fishponds Bristol City Council Customer Service Point
Robinson House, Hockeys Road, Fishponds, BS16 3HL
Mondays - 9.30am – 12pm
Drop-in Advice
Specialist Debt Advice
Beacon Centre, City Academy
Russell Town Avenue, Whitehall, BS5 9JH
Tuesdays - 2.30pm – 4.30pm
Drop-in Advice
General Advice in Somali Language
Wellspring Healthy Living Centre
Beam Street, Barton Hill, Bristol BS5 9QY
Tuesday - 1.30pm – 3.30pm
Roma community Drop-in Advice service
Wednesday - 2pm – 4pm
Drop-in Advice
General & Debt Advice in Somali Language
Thursday - 10am – 12pm
Appointments
Welfare Benefits Specialist Advice Tel: 0117 304 1400 to book
Montpelier Health Centre
Bath buildings, Montpelier, Bristol BS6 5PT
Tuesday - 9.30am – 12pm
Drop-in Advice
General Advice
How to access
Call us on 0117 955 2981 to book an appointment, confirm drop-in availability, or for any further information – the phone lines are always busy so please make sure you leave a message so we can get back to you.
Come to one of our Drop-in advice sessions either at the advice centre or one of our many outreach sessions – just make sure you arrive early as limited places are allocated on a first-come-first-served basis. See ‘Where we do it’ for details.
A limited number of home visits are available for those unable to come to us. Please call 0117 955 2981 for further details
Alternatively, you can contact us by email: enquiry@stpaulsadvice.org.uk
You can find out more about our advice service and others across Bristol at: http://advicewest.org.uk/