Homelessness Support

If you are homeless, threatened with homelessness, or would just like advice on housing, you should go to your local District Council or (if you have one) speak to your support worker who can make a referral into a supportive service for you.

Your situation will be assessed and support will be provided accordingly. You may be referred on to the specialist Housing Advice Team, who can help in a number of ways.

Homelessness Support in Somerset


Taunton Association for the Homeless - their aim is to house, assist and support homeless people in Somerset. They also ensure the most vulnerable in the community are able to sustain their homes.

Call them on 01823 271326 or visit their webiste for more information here

South Somerset - Housing Options Team

If you feel that you are homeless or threatened with homelessness, please contact our Housing Options team on 01935 462462 to make an appointment to see an Officer. The Officer's aim will be to see if we can prevent you from becoming homeless.

Dependant upon your circumstances, we will either offer you advice and assistance or take a homeless application from you.

YMCA Mendip

If you are homeless or threatened with homelessness you can access support by:

Ringing 01749 679553

Or by visiting one of our hubs in the Mendip district:

Shape hub – Canards Grave Road, Shepton Mallet
Street Young Peoples Centre – Strode Road, Street
Routes drop in centre – Palmer Street, Frome

If aged 16-25 see the YMCA hubs across the Somerset area here

Homelessness Support in Bristol

Bristol Housing Advice Team -

For advice and support on being homeless contact the Housing advice team on 0117 352 6800

The Outreach Team - St Mungo's

If you are Homeless and sleeping rough - contact the Outreach Team on 0117 9440581.

Homelessness Support in BaNES

Banes Housing Options Team

The Housing Options team are based in the One Stop Shops, they can give you confiendtial adivice to prevent you from becoming homeless or about what to do if you are already homeless.

The Drop in centres are:

Drop in: One Stop Shop, Bath

Drop in: The Hollies, Midsomer Norton

Drop in: One Stop Shop, Keynsham

They can be contacted on 01225 396296. If you need help outside of office hours, contact the emergency duty team on 01454 615165.

Homelessness Support in South Gloucestershire

South Gloucestershire - Housing advisors/HomeChoice

Call 01454 865496 to speak to a housing advisor. The telephone line is open 8.45am-5pm Monday to Thursday and 8.45am-4.30pm on Friday. If you become homeless outside these times, you can ring the emergency duty team on 01454 868686.

Office details:

Civic Centre

High Street


BS15 9TR

Drop-in Monday - Friday 9am - 3pm, phone, contact for an appointment or write.

Opening times

  • Monday: 8.45am - 5pm
  • Tuesday: 8.45am - 5pm
  • Wednesday: 8.45am - 5pm
  • Thursday: 8.45am - 5pm
  • Friday: 8.45am - 4.30pm

Homelessness Support in North Somerset

North Somerset - Emergency Duty Team

Visit our housing advisors at the Town Hall in Weston-super-Mare between 9.30am and 3.30pm Monday to Friday. If you become homeless after 6pm on a weekday, or at any time at weekends and bank holidays, call the housing emergency duty team on 01454 615 165.

Housing advice line - 01934 426 330/ housing.advice@n-somerset.gov.uk